Unauthorized seller
A listing that uses the brand name or a product image is compared with your authorized seller list. Sellers not on the list are flagged.
Find counterfeit listings and unauthorized sellers on marketplaces.
Authex scans marketplaces in Türkiye and abroad for listings that use your brand name, product names and images. If the seller is not on your authorized list, the listing becomes a finding and is recorded with a screenshot.
Scope
Marketplaces from Türkiye to the rest of the world.
You choose the marketplaces and countries to scan, from local platforms such as Trendyol, Hepsiburada, n11, Amazon.com.tr, Çiçeksepeti, Pazarama, PTTAVM and Dolap to Amazon country stores, eBay, Etsy, AliExpress, Temu and Allegro.
Detection
What it catches.
Counterfeit product
Listing images are compared with the brand's official photos and logo by image similarity, and text analysis looks for counterfeit signals.
Price deviation
Listings outside the product's expected price band are flagged as well, with currencies converted.
Image theft
Listings that use the brand's photos without its name are found by reverse image search.
Evidence
What is recorded for every finding.
- Full-page screenshot, capture time and file hash (SHA-256)
- Listing address, product images, price and stock
- Seller name and store address
- On supported Turkish marketplaces, the seller's legal company details: trade name, tax ID, registered e-mail (KEP) and registered address
- First and last seen dates, recurring finding flag
Process
From finding to outcome.
Scope is defined
Brand name, products, official images, authorized sellers and allowed domains are entered.
Scans are scheduled
Channels, countries and scan frequency are chosen; scans then run on that schedule by themselves.
Findings are reviewed
Findings are ranked by risk level; the team confirms, reviews or dismisses each one.
Action is tracked
A confirmed finding gets an action record, a notice draft and an evidence package. The right holder or their lawyer files the notice, and the process is tracked on the record.
FAQ
Questions about Marketplace Monitoring
Do our authorized sellers' listings show up as findings?
No. Stores of companies on the authorized seller list do not produce findings. If a seller is authorized later, findings already opened for them are re-evaluated.
Which marketplaces are scanned?
In Türkiye, platforms such as Trendyol, Hepsiburada, n11, Amazon.com.tr, Çiçeksepeti, Pazarama, PTTAVM and Dolap; abroad, Amazon country stores, eBay, Etsy, AliExpress, Temu, Allegro and similar. The scope is set during account setup according to the brand's sales countries.
Does Authex file the takedown notice?
No. Authex records the finding with evidence and prepares the notice draft and evidence package for the platform's complaint channel. The right holder or their authorized lawyer files the notice, and the process is tracked in Authex.
Industries
Industries where this solution matters most.
Cosmetics and personal careTrack dupe and counterfeit listings, fake giveaway accounts and misleading product claims online.
Automotive spare partsMonitor counterfeit listings using your OEM part numbers and unauthorized sellers claiming "original".
Textile and apparelFind replica listings, fake outlet sites and unauthorized store names on marketplaces and social media, ready for takedown notices.Other solutions
Solutions often used together.
E-Commerce Monitoring
Monitors your brand's presence on independent e-commerce sites; detects unauthorized sales, counterfeits and unauthorized dealer activity with evidence.
- Search engines
- Reverse image search
- Price deviation
- Product code match
Trademark & Patent Monitoring
Detects and documents unauthorized use of your brand name and logo, and listings that resemble your patented or registered-design products across digital channels, and searches 9 trademark and 10 patent offices, including TÜRKPATENT, EUIPO, WIPO and USPTO, for records similar to your brand. The infringement assessment belongs to your trademark and patent attorney.
- TÜRKPATENT
- EUIPO
- WIPO
- USPTO
- +7
Domain Monitoring
Regularly scans for domains that resemble your brand and for imitation and misleading websites; records phishing and fake shop sites with evidence.
- WHOIS
- DNS
- SSL
Meeting request
Let's look together at how your brand is used across digital channels.
The first meeting reviews your brand, sales channels and the risks you face, and recommends a monitoring scope.
Request a meeting