Counterfeit packaging, unauthorised online sales and channel diversion: the risks cosmetics brands meet most often.
Implementation
Marketplaces, social media accounts, digital advertising, domain names and app stores are monitored for your brand name. Counterfeit or unauthorised listings using the original images are documented with their date and content. Takedown requests are filed and followed to conclusion; whether removed content reappears is also monitored.
Cosmetics and personal care products are applied directly to the skin, hair and mouth, so knowing their contents and the conditions they were made in matters for consumer health. High-value products such as perfume, make-up and skincare are among the groups counterfeiters target most often, because their packaging is easy to copy. A counterfeit may be indistinguishable from the original on the shelf; the problem is usually noticed only after the product has been used, through a skin reaction or a consumer complaint.
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Data
Share of sales lost by the cosmetics and personal care sector in the EU because of counterfeits
Source: EUIPO, The economic cost of IPR infringement in the cosmetics and personal care sector, 2015Estimated annual revenue lost by legitimate manufacturers in the EU, according to the same study
Source: EUIPO, The economic cost of IPR infringement in the cosmetics and personal care sector, 2015Estimated share of counterfeit and pirated goods in EU imports in 2021
Source: OECD and EUIPO, Mapping Global Trade in Fakes 2025, 2025Risks
Boxes, bottles and label printing can be copied quickly with today's printing capabilities. A consumer, and even sales staff, may not be able to tell a counterfeit on the shelf by eye. Complaints caused by these products, whose contents and place of manufacture are unknown, are directed at the original brand.
Used original perfume and skincare bottles can be collected, filled with different contents and put back on sale. Because the bottle and cap are genuine, the product looks flawless. This affects both consumer health and brand reputation directly.
Discounted listings using images of the original product are used to sell counterfeits or products past their shelf life. When a listing is removed, new ones can appear from different accounts within a short time.
Products allocated to a particular market, pharmacy or professional channel can go on sale in other regions and at unauthorised points. This disrupts pricing policy and removes any control over the conditions in which the product is stored.
Regulation
Requires a responsible person established in the EU for every cosmetic product placed on the EU market, electronic notification before the product is placed on the market, and a batch number or a reference identifying the product on the label. Having batch information on the product forms the basis of traceability in recalls and complaint investigations.
In Türkiye, cosmetic products must be notified to the Ministry of Health before they are placed on the market for the first time; the responsible person files the notification with TİTCK through the Product Tracking System (ÜTS), together with the product's original label. This record is the primary source consulted when identifying which responsible person a product on the market belongs to.
This section is for information only; official sources prevail for current obligations.
FAQ
No. The signature is worked into the existing packaging design and the packaging is printed on your existing line. How the product looks on the shelf does not change.
Company staff, dealers, store and pharmacy personnel, consumers and auditors can verify with the mobile app installed on a smartphone. No special reader device and no separate authorisation is needed.
Authex documents the detected listing with its date and content; these records form the basis of the takedown request sent to the marketplace. A product bought for testing can also be scanned with the mobile app to show whether it is genuine.
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Meeting request
The first meeting reviews your product, sales channels and the risks you face, and recommends a suitable method.
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